Affordable Housing Program
Unified Platform
A seamless, automated solution for community lenders and housing partners to manage funding programs efficiently
REGIONS SERVED:
NJ, NY, PR & more in the Americas
USERS:
Bankers, Members, Sponsors
GOAL:
Replace a fragmented system with a collaborative, user friendly platform
The Challenge
Managing affordable housing funds was complex and inefficient, with disjointed tools, manual paperwork, and poor collaboration
No centralized system for tracking applications & funds
Heavy admin workload for internal teams
Difficult coordination between stakeholders
Solution:
A unified, automated platform for seamless fund management.
Before
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Multiple disconnected systems
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Paper-based applications
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Manual reporting
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Isolated information
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Long processing times
After
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Unified platform
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Digital applications
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Automated reporting
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Centralized data
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Efficient workflows
Dashboard visualization showing the transition from fragmented to streamlined process
My Role & Approach
Led end-to-end visual design efforts focused on transforming a fragmented process into a streamlined user experience
Designed 10+ dashboards
tailored to different user roles and permissions.
Created a scalable UI system
for a form-driven application with 500+ data-entry screens
Collaborated with UX & dev teams
to maintain consistency & accessibility across the platform.
Focused on usability & clarity
ensuring complex forms remained user-friendly
Impact & Results
The redesigned platform transformed the affordable housing program workflow, delivering measurable improvements in efficiency and user satisfaction
50% Faster+
Application processing time reduced from weeks to days
Improved Reporting
Data-driven insights for better decision making
Stronger Collaboration
Enhanced communication between bankers, members & sponsors
Final UI Screens
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